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Complaints Form

If you have a concern or complaint, Dairy Training Limited has a clear process to help resolve academic, behavioural, or service issues quickly and fairly.

Complaints can be made in any of the following ways:

Call or email Dairy Training Ltd admin staff. See Contact Us section for contact information.
Contact the course tutor via messenger in Cloud Assess or using the contact details provided on the course timetable.
Contact Dairy Training Ltd learner mentor using contact details provided on the course timetable.
Complete and submit the form below

Examples of complaints we can help you with

Academic experience or academic outcome complaints may include:

issues with material provided, or access to material

Behavioural complaints about tutor, DTL staff, or students may include:

inappropriate comments
sexist behaviour
rudeness or bullying
comments about your appearance, race, religion, background or beliefs

Service complaints may include complaints about service you have received with:

enrolment process
facilities
other services

Contact Details

* Fields marked are mandatory

Would you like to remain anonymous *

No - your form will be processed within 10 working days. We will review your form and let you know next steps.

Yes – we will respect your privacy and will not engage with you. We may raise your concerns as general feedback within the organisation and use your comments as learnings for the future.

Please provide your full name *

Your Email Address *

Your Phone Number *

Preferred Method of Contact *

About Your Complaint

Which best describes you? *

Current Dairy Training Ltd student

Past Dairy Training Ltd student

Community member

Course name *

Course code *

What is your concern or complaint about? *

Academic experience or academic outcome

Behaviour of staff member or student

Service I have received

What is the nature of your concern or complaint? *

What support do you need from us? *

Is there anything else you would like us to know?

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